Delivery Information

Did you know that any orders over £50 to the UK Mainland have FREE delivery?

The following charges will apply:

• UK Mainland Standard Delivery – £5.99

We aim to manufacture all of our orders within 10 working days of receiving your payment. Once your order has been made, it will be delivered within 48 hours of being shipped. At peak times, for example Christmas, we ask that you please allow extra days for delivery.

Tracking Parcels

Once an item is ready for dispatch, we will send you a tracking number by email, which you can track during the following day by using the courier’s website. Please note that orders being delivered to non-mainland UK addresses could take longer.

As per our terms & conditions agreed when ordering via our website or telephone – we shall not be liable for any delays to the delivery of products ordered caused by circumstances out of our control by the delivering third party. No refunds will be issued for delayed delivery services paid for unless orders are lost by the delivering company.

Alternatively, for orders sent with Yodel, you can download the Yodel app from the Google Play Store or Apple App Store and watch your parcel be delivered right to your door.

What if I am not at home?

All of the packages we send will need to be signed for. They could also be left with a neighbour if you are not at home.

If nobody is home to receive the parcel, the driver will leave a card. This card will advise you that your order is being held and delivery will be re-attempted, or that the order is being returned to ourselves.

As always, if you do have any concerns about your delivery, please do get in touch with us and our customer service team will be happy to help.